Who are we ?
HomeWho are we ?
Who are we ?
V&V VEHICULOS VIP is a Colombian company founded by two French entrepreneurs with the objective of creating in Colombia and Latin America a chauffeured car service with international standards for high executives and luxury tourism.
We offer our clients high standard car service, in Colombia and the rest of the world with permanent highlight on service quality constantly anticipating or adapting us to the market requirements. All our processes are established and updated searching for the most innovative, safe, competitive and sustainable solutions.
Client satisfaction
V&V Vehiculos VIP, is partnering with the best local service and equipment providers to offer a town car and limo service that goes beyond the simple chauffeured car rental. Reservation and mission execution procedures are subject to daily systematic controls in order to guarantee the highest level of client satisfaction.
The offices of V&V Vehículos VIP provide logistic support and chauffeur monitoring during the complete duration of a mission.
Discipline and responsibility
We are registered in the Bogota Chamber of Commerce (NIT 900.220.120) and licensed by the Colombian Ministry of Tourism (License Nº 50873).
Mandatory and all optional specific insurance policies adapted to V&V Vehículos VIP activities have been taken out with a leading insurance company (Grupo Allianz). One of the main Colombian bank, and major credit card providers have approved our internal processes and guarantee the security of your financial transactions with us.
The whole staff of V&V Vehículos VIP is selected with the help of local recruitment companies. Candidates hired successfully pass rigorous tests (organized with the participation of the insurance company) and undergo additional specific training. All speak English and are at ease with high class clients.
How We Work
Quality
Our Company ha implemented a quality certification program, and its relevant processes that are currently beeing audited.
Our quality processes include:
- Chauffeurs screenings and drug tests.
- Vehicles daily checklist inspections
- Reservations coherence controls and monitoring
- Client surveys
Since 2009 we are member of the NLA and have implemented north American Car Service industry best practices. Our chauffeurs are certified by PAX training.